Airport Ground Services Course

Description

Discover excellent job opportunities with world class airport operators such as SATS (Changi Airport), DNATA, POS. Aviation, and many more! As a Guest Relations Ambassador, you play an important role in creating memorable experiences for passengers. Wanted to develop your Premium Customer Services Skills to handles lounge and private jet operations, now we can help you!

Inter Excel is now provide you a solid foundation for a progressive career in the aviation industry!

Course Modules

Travel Industry Careers & Jargons
Soft Skills & Language Training
Professional Grooming & Workshop
Passenger Handling
Airline Terminology
Airport Operations
Check-In Procedures & Aviation Security
Other Customer Services Subjects

Entry Requirments

Entry Age: 18 or above
Education Qualification: Minimum SPM (Credit in English)
Well Groomed, Clear Complexion
Pleasant Disposition (Friendly, Courteous & Outgoing)
Language Proficiency (English & Mother Tongue)
Good Health & Good Eyesight (Correctable with Contact Lenses)
Experienced in Customer Service

Career Prospects

Passenger Service Agent
Reservation Sales Agent
VIP Lounge Assistant
Duty Free Assistant
Ramp Agent
Airport Security

A Day In The Life Of: SATS Customer Service Staff

Inquiry - Airport Ground Services Course

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