She worked for Malaysia Airlines for nine and a half years and was trained on various aircraft
types. She has been trained to work on the F-27, B737, A300, DC10, B747 and the B777. She was
later promoted as the Leading Stewardess post with our national carrier Malaysia Airlines.
In 1995, Karen joined British Airways and was then promoted to Senior Cabin Crew. Her role was
to manage her own team of Kuala Lumpur based cabin crew, work on their flight schedules,
managing the British Airways KL Cabin Crew office and liaising with the BA Headquarters in
London.
With the vast experience gained in the aviation industry, Karen subsequently joined Inter Excel
in Year 2009. Her key area of training focuses on airline interview process & procedures. In
addition, she covers in-flight announcements, public speaking & presentation skills, grooming
check, role play on scenario handling. She conducts lots of mock interview exercises along with
assessment & debrief on individual student performance.
She is one of our most decorated trainers who always maintain her immaculate grooming &
professionalism. Her dedicated & passion to share her knowledge has contributed to hundreds of
successful students joining various International and domestic Airlines & Airport industry.